Contact Peeps

Email [email protected] for account access, room issues, purchases, privacy requests, safety reports, technical problems, press, partnerships, or other business questions. The team usually replies within 24 hours.

Include your Peeps player details and a concise description of the issue when useful, but never send passwords, payment-card numbers, authentication codes, or other sensitive credentials. Purchase refunds follow the policies of the store that processed the transaction. For Apple purchases, visit Apple refund requests. For Google Play purchases, follow Google Play refund guidance.

For child-safety concerns, include enough information to identify the reported account or content without forwarding illegal material. Peeps reviews these reports promptly. If a child is in immediate danger, contact local law enforcement before contacting us.

Kardomo, Inc. operates Peeps from the United States and is incorporated in Delaware. A public telephone support line is not currently offered, so email is the authoritative contact route for all support and business requests.